Privacy Policy

1. Who We Are

RCCG Hosanna House (Wolverhampton) is part of The Redeemed Christian Church of God in the United Kingdom.

Address: 121 Merridale Street, Wolverhampton, WV3 0RA, United Kingdom.

Registered Charity No. 1140735. Company No. 07534045.

For privacy questions, email info@rccghosannahouse.org.

2. Information We Collect

We collect only the information needed to serve visitors, process giving, and run the website safely.

• Contact form details: first name, last name, email address, inquiry type, and your message.
• Giving details: donation amount and frequency selected at checkout (one-time or monthly).
• Technical data: IP address, browser/device details, and basic request logs generated by our hosting and payment services.

We do not store your full card details on this website.

3. How We Use Your Information

• To respond to your enquiries and prayer requests.
• To send a confirmation email after you submit our contact form.
• To process one-time and recurring donations.
• To prevent misuse, troubleshoot issues, and keep the website secure.
• To meet legal, accounting, and charity reporting obligations.

4. Lawful Bases (UK GDPR)

Depending on the context, we process personal data under one or more of the following lawful bases:

• Consent: when you voluntarily submit information to contact us.
• Contract: when processing donations or related payment actions.
• Legal obligation: where records are required by law (for example, accounting requirements).
• Legitimate interests: for website security, operations, and communication administration.

5. Third-Party Services We Use

We use trusted service providers to operate key parts of this website:

• Stripe: secure online payment processing for donations.
• Resend: delivery of contact form notifications and confirmation emails.

These providers may process data on our behalf under their own contractual and security controls.

6. International Data Transfers

Some of our providers may process data outside the UK. Where this happens, we rely on appropriate safeguards (such as contractual protections) in line with applicable data protection law.

7. Retention Periods

• Contact messages are retained only as long as needed to handle your enquiry and follow-up pastoral or administrative actions.
• Donation records are retained for statutory accounting, auditing, and compliance requirements.
• Technical logs are retained for security and operational monitoring for a limited period.

8. Cookies and Similar Technologies

This site mainly uses essential technologies required for core functionality and secure donation checkout. We do not currently run advertising trackers on this website.

9. Your Rights

Under UK data protection law, you may have rights to access, correct, erase, restrict, or object to the processing of your personal data, and to request data portability where applicable. You may also withdraw consent where consent is our legal basis.

To exercise your rights, contact us at info@rccghosannahouse.org.

10. Children's Privacy

Our website is intended for a general audience. If you believe a child has submitted personal data to us inappropriately, please contact us and we will review and remove data where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised.

12. Contact Us

Email: info@rccghosannahouse.org

Telephone: 01902544776

Mobile: 07534467777

Mobile: 07985733910

121 Merridale Street, Wolverhampton, WV3 0RA, United Kingdom.